IBM is buying the business of RedPill Solutions, a privately held company in Singapore that sells advanced customer analytics services to businesses in financial services, telecommunications, technology and hospitality. Financial details were not disclosed. It should help it compete for business process outsourcing deals. The acquisition, which has offices in Thailand, Singapore, Malaysia, Indonesia, India and the United Arab Emirates, claims expertise in churn management, segment propositions, segmentation, risk management and market/opportunity assessment. Clients include MasterCard, Abu Dhabi Islamic Bank, Telekom Malaysia, Nokia Siemens Networks and Motorola.rock333 wrote: At the IaaS Cloud layer virtualisation is going to be essential to allow the self service attributes, all painful and slow to do with physical hardware. Moving up the stack to PaaS and SaaS the use of virtualisation may, as you say, be less required if you put lots of smarts into your software. A lot of software does not have those smarts and by utalising virtualisation of the layers below can manipulate existing software architectures to have more cloudy attributes through automation (eg run load balancers and deploy more servers automagically).
Over time, as new investment in software at...
Mar. 18, 2010 02:11 AM EDT
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